Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

David Bond
just like to thank Darryl and crew for their excellent pre sale and after sales service would highly recommend them best dealer ship I have ever used .all the best for the future.
AlisonJ
I travelled from Oldbury to look at An Audi Q3 advertised on their website, the car was immaculate, Sam is brilliant he helped me every step of the way, everyone there were really friendly and helpful. I would recommend this car dealer to everyone. Thanks guys !!
Jane Parsons
Bought our X Trail from you a while back and have to let you now it has been one of the best and most reliable vehicles we have bought. You did us a cracking deal and took our rather sad little focus as part exchange. Throughout you were all most helpful and pleasant to deal with and we felt no pressure to buy only to get what felt right for us. Thank you so much and we would definitely return for our next vehicle...though hopefully not too soon! Many thanks to you all. Jane
peter and rachel
Hi guys I would like to thank you all for your excellent customer service I'm so happy with the car I love it you made us feel so welcome thank you so much Rachel and peter
Denis StClair
I recently purchased a 4 wheel drive car from this motor dealer and I must say I have never in 60 years been better treated.Darryl and Sam both are very genuine and offer a service second to none.I will most certainly deal with them again when it comes time to change.
ALAN GREEN
i purchased a vauxhall insignia from daryll and his team upon collection of car i was assured by paul what a great honest bloke daryll was and if any thing went wrong with car they would sort it on way home eml showed its head so called garage to inform them of issue paul said no probs get it checked and let us know so i took it to a garage who identified fault i called garage to lrt them know what cause was and ordered part which daryll reimbursed me for happy daysunfortunately didnt solve issue so called daryll again who said he would have car looked at if i took it back to him so i arranged to meet him halfway and they gave me a loan car to use im more than happy with them for trying to sort out issues rather than what some other garages would do and leave you high and dry with no customer care car is still with them and are trying to sort car at whatever cost im in contact with jill from garage who keeps me informed with any news
mick and kim gould
Went to wirksworth cars just to have a look at a discovery 4. Ended up buying it as it was immaculately presented., and as described on the advert. met darryl who was great, straight forward, down to earth and fair| Very pleased with the car and would not hesitate to recommend others to his fantastic garage.will definitely return for next vehicle. Top Bloke and many thanks.
john andrews
I would like to leave a comment re the after sales service. My Wife and I had travelled from Lincolnshire to purchase our Honda Crv, some distance but wanted the spec. they had to offer and reviews very good. Dealt with Sam on first point of contact. Met Paul a week later on handover, telling my wife and I how much this is like a family rather than a business and then had Daryl pop in the owner - top bloke, Had squeak on getting out of garage on suspension rear, promptly sorted, so we thought, thought it was rear suspension bushes or trailing arm bushes,Lubricated and we left. Nope, took back following Friday, despite Jill at their garage telling me I could have used a local garage. Sorted within the two hours, not enough time to read my magazine and enjoy a few local brews in Wirksworth!! It was the headlight adjuster bracket, possibly due to the waxoil they put on (FOC) to the underneath. Darryl happened to be there, thanked me for bringing it back to them as could have been more costly my end, and waived some diesel monies at me for taking time and trouble to bring it back to them. My only criticism with the whole process was we were never offered a drink at point of sale or the initial contact, minor I know but after travelling two hours was kinda thirsty. Daryl --- your team are a credit to you, and should I have reason to purchase another vehicle like I purchased will have no hesitation in returning. five outa five stars from the Andrews household so far... all the best for the future. John & Yvonne Andrews
J Davies
It's Very rare to find Spot on service like this in the UK , nothing is too much trouble , I would highly recommend Darryl and his team
huw
Quite simply, I had an excellent deal, advice, support and after service. No more really needs to be said other than I would look no further if and when I make another vehicle change
Andy Tomlinson
Its always a stressful time trying to purchase a secondhand car, but Daryl and his team made it a breeze. Even with an aftersales problem they exceeded all expectations and I would highly recommend them to anyone. Thank you
Justine Wieteska
After my husband purchased a car from you guys, he was so pleased I decided to get my next car from you a stunning Jag X-type , Love it thank you !!!!!
Terry Harvey
Thanks to Darryl and all your staff for a simple, straightforward transaction. They didn\'t waste my time trying to sell me GAP insurance or paint protection or try to convince me to have finance, and the Landcruiser LC5 is brilliant. Thanks again to Darryl and his team. Terry Harvey
martin
Went to these guys to look at a freelander I had a test drive and loved the car which I purchased it had a full service and mot these people are 100% genuine and very nice honest people I would definitely buy another car from these and recommend there professional services.
Dan
Other garages could learn a lot from wirksworth cars. I had a minor problem with my new discovery, phoned them up & they were genuinely sorry for what had happened. Took it down the next day & hey presto they fixed it all for free. I\'m over the moon with my perfect car. Thank you for being honest.
Josephs
I bought an Audi A3 from these guys unfortunately around 2 weeks later the turbo gave up the ghost they collected the car as it was still under warranty around 10 days later i was back in the car which is now running better than when i bought it from them after a new turbo and oil and coolant change i am an ex mechanic and i can testify that their customer service boasts are true and well deserved i would happily purchase a car from them again. Well done Daryll and the team.
Carina&Jon
We recently bought our CR-V from Wirksworth Cars and found Darryl and Sam and all the staff there hugely helpful and enthusiastic. It\'s the first time I\'ve bought from a dealer in many years and am really glad we did. Even a small fault with the car was dealt with immediately and they made sure we were completely happy with the fix before we left. Totally recommend this top notch Car sales!!
jim
Recommended for vehicle purchase if you don't like pushy sales patter. This company offers excellent value for money, and a good degree of honesty, a rarity nowdays. Honda spot on lads.
lee
What a breath of fresh air, A lot of dealerships could learn from Wirksworth Cars, they are helpful, knowledgeable and treat the customers with respect, Would differently recommend these to others
Gary Mel
Just want to say thank you to Darryl and Sam we came all the way from leeds and we was met by you guys very welcomed first class service in business and personal attitudes honest and reliable service I received i would 100% recommended these guys to any buyer quality cars excellent condition great prices totally honest service before and after you buy from here shopped around never been so impressed by the quality of service and commitment towards customers all the best guys
liz
Hi, carn't recommend Wirksworth Cars enough had a problem with car. Friendly professional and helpfull staff sorted me out with a courtesy car immediately and problem was sorted within a week, thank you for being such an honest business all the best xx
jo
I just wanted to thank you for taking such great care of us and making sure that we chose the car most suitable to us and our budget, no pushiness from any member of the team just honest sound advice!! I can honestly say I have never been to a garage where instead of pushing a sale they sent us home to think about which vehicle was really best for us - it was the first vehicle (Freelander) we have bought from you but it most certainly won\'t be the last!! If anybody is looking to buy a car from this is the place!
sue
The dealer responded quickly to an email enquiry. We visited the dealer who had three cars matching our search. We were dealt with very professionally. We had two test drives and the dealer n no way pressurised us into making a decision. I am mobility impaired and the dealer made every effort to meet my needs and to make me comfortable. We purchased a car and the dealer handled the finance application with speed and with regard for confidentiality. The car was given a full service beore we took delivery and valeted to a high standard. Would recommend this dealer without hesitation.
simon nappey
I just wanted to drop you a line and let you know how we are getting on with the shogun we bough from you, started it of with light local duty,s, all went fine so used her for a few longer runs with we 6' x 4' sheep trailer. Again all fine so last week she had two runs up to our local livestock market (I say local, ninety mile round trip) with the big livestock trailer fully loaded with yows. Would be over three ton possibly approaching four, no bother at all! In short we can't fault it and a lot of people have commented on how tidy it is! So thanks again for sending us such a cracker of a motor!
DARREN WRIGHT
Daryll was very pleasant to deal with and certainly resolved any issues I had quickly and efficiently and I wil lcertainly use them again as they seem to value the customer highly .
paul
Just wanted to say thank you for such great service. You really weren't pushy at all and I appreciated the time and effort that went into making sure I was happy with my new car which I am....very.

All the best
adam
brought an audi of these guys back when it was baileycroft vehicle sales. Great Car great service will be back when I'm next looking to buy a car.